KENTUCKY FRIED CHICKEN KFC (the name was originally an initialism for Kentucky Fried Chicken) is a fast food restaurant chain that specializes in fried chicken and is headquartered in Louisville, Kentucky, in the United States. It is the world's second largest restaurant chain (as measured by sales) after McDonald's, with 18,875 outlets in 118 countries and territories as of December 2013. The company is a subsidiary of Yum! Brands, a restaurant company that also owns the Pizza Hut and Taco Bell chains. KFC was founded by Harland Sanders, an entrepreneur who began selling fried chicken from his roadside restaurant in Corbin, Kentucky, during the Great Depression. Sanders identified the potential of the restaurant franchising concept, and the first "Kentucky Fried Chicken" franchise opened in Utah in 1952. KFC popularized chicken in the fast food industry, diversifying the market by challenging the established dominance of the hamburger.

KENTUCKY FRIED CHICKEN

              

                  

KFC (the name was originally an initialism for Kentucky Fried Chicken) is a fast food restaurant chain that specializes in fried chicken and is headquartered in Louisville, Kentucky, in the United States. It is the world's second largest restaurant chain (as measured by sales) after McDonald's, with 18,875 outlets in 118 countries and territories as of December 2013. The company is a subsidiary of Yum! Brands, a restaurant company that also owns the Pizza Hut and Taco Bell chains.

KFC was founded by Harland Sanders, an entrepreneur who began selling fried chicken from his roadside restaurant in Corbin, Kentucky, during the Great Depression. Sanders identified the potential of the restaurant franchising concept, and the first "Kentucky Fried Chicken" franchise opened in Utah in 1952. KFC popularized chicken in the fast food industry, diversifying the market by challenging the established dominance of the hamburger. 

KFC in Malaysia

The first KFC restaurant was opened in 1973 on Jalan Tunku Abdul Rahman. Today there are more than 500 KFC Restaurants nationwide and still counting. Great tasting chicken has become synonymous with KFC; and has been enjoyed by Malaysians ever since. In fact, KFC Malaysia has developed a distinctive Malaysian personality of its own.

 KFC is known for the slogan "finger lickin' good," which has since been replaced by "Nobody  does chicken like KFC" and "So good."

VARIOUS PLATFORM FOR KFC ORDERING

1. VIA DIRECT PURCHASE

Customers can find the nearest KFC restaurant (with ensuite facilities store finder) and also be able toget coupons for free through the site. Things like this can attract new customers and customers of the restaurant away from competitors.

   

2. VIA ONLINE ORDERING

 Through its website (www.kfc.com) consumers can ordering online by view the menus and make their choices or through a KFC's applications  in the app store. 

3. VIA DELIVERY
Customer can call at the KFC Hotline 1300-222-888 to make an order to purchase the combo and delivered straightly to their home.

INFORMATION SYSTEM

An information system (IS) collects, processes, stores, analyzes, and disseminates information for a specific purpose. Like any other system, an information system includes inputs (data, instructions) and outputs (reports, calculations). It processes the inputs by using technology such as PCs and produces outputs that are sent to users or to other systems via electronic networks and a feedback mechanism that controls the operation. 

             

    Information systems generally are classified into five categories : Office information systems, Transaction processing systems, Management information systems, Decision support systems and Expert systems.

TRANSACTION PROCESSING SYSTEM

  Transaction Processing System is an important part of operations  support systems in charge of data processing and recording reports of business transactions, with two basic principles, ie, in batch processing and in realtime (or online) processing.Transaction Processing System is an important part of operations support systems in charge of data processing and recording reports of business transactions, with two basic principles, ie, in batch processing and in real-time (or online) processing.

KFC transaction is already have a computer network that is integrated with the customer that provides ordering information.Transaction Processing System that is used by KFC is a Point of Sale (POS) System.Point of Sale is the most vital part in the operational process, with consumer transactions involving direct interaction with the customer and company data base simultaneously, the ability of the hardware and software that is reliable is a key factor in the sustainable operation.TPS is a system that uses electronic cash register terminals to store and transmit data entry of sales in all networks that directly contacted with the central computer and can be processed for the purposes of a quick or periodic.In principle operating systems KFC is the work flow of raw translated into process automation.

How Transaction Processing System is implementing in KFC?

Customer order is received by the system point of sale (order station) which will be recorded by the data collector macoline station as a collective of some order station.Then the customer orders will be processed directly by the kitchen with a hardcopy document as a work order transactions.All transaction data is stored in the file server, while routing the necessary drivers as supervisor of operational activities will be monitored directly by Headquater through the WAN network.

SUMMARY

Every company, no matter small or large company are using this system in their company business. We can obviously notice at every fast food counter such as McDonald, Burger King and KFC. This system can help many companies to do their business faster and easily by computerize. For example, when the customer order the food at the counter, the employee will press the type of food that the customer order and this information will automatically transfer to the kitchen to prepare the food immediately. On the TPS system, the food that the customer has order will also show the price of the food and the employee can do a cashier right away with the customer and when it's done the food is already handed to the customer.